1. Cancellation Duration

• Timeframe: You may request to cancel your order within 24 hours of placement.

• Condition: Cancellation is only possible if the order has not yet been dispatched. Once an order is handed over to our shipping partner, it can no longer be cancelled.

2. How to Request a Cancellation

To cancel your order, please contact us immediately with your Order Number at:

• Email: care.zyntroshop@gmail.com

• Secondary Email: zyntroshop@gmail.com

3. Refund Process for Cancelled Orders

• Refund Mode: For successfully cancelled orders, the refund will be credited back to your original payment method (e.g., Credit Card, Debit Card, or UPI).

• Refund Duration: Please allow 5–10 business days for the refund to reflect in your account.